Overview

This Shipping Policy describes the procedures for processing, dispatching, and delivering physical products, aiming to offer reliable and transparent service.

Order Processing

Orders typically process after payment confirmation, though peak times or holidays may cause delays.

Shipping Options

We use reliable carriers offering secure and trackable delivery options, which vary by region.

Estimated Delivery Times

Domestic deliveries generally arrive in 5–14 business days, while international ones might take 10–21 days, depending on customs and carriers.

Shipping Limitations

Certain areas may have restrictions on certain products. Ensure the provided address is accurate and deliverable.

Reporting Damaged or Lost Goods

Report lost or damaged items promptly. We will work with carriers to find a solution.

Customs Duties

International orders may incur customs fees or taxes imposed by local authorities, payable by the recipient.

Delivery Confirmation

Once a package is marked as delivered by the carrier, the recipient assumes responsibility.

Policy Amendments

Policy updates may be made occasionally. Updates are posted here.